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Support / FAQs

How do I make a reservation?
Our website has been designed to make everything as simple as possible. First select Country and City then enter your dates of travel, click on the relevant room type you require from the available rooms displayed and select the number of rooms you require for your specific needs then proceed on to finalising the booking process with the hotel of your choice. You would be required to provide a valid credit card to confirm your booking. We will provide you with an email confirmation and voucher. You will need to present this voucher to the hotel on arrival.

What types of room can I select from?

  • Single room - Has one single bed and is suitable only for one person.
  • Twin room - Provides two single beds and is suitable for two people.
  • Double room - Provides one double bed and is suitable for two people.
  • Triple room - Either twin or double bed/s plus an extra bed for the third person.
  • Quad room - Two double or twin bed/s and/or and extra rollaway or sofa bed.


Are your hotel prices per person or per room?
The rates displayed are per room and not per person.

What is the hotel policy for children?
Most hotels allow children to stay in the same room as the parents. However this can vary from hotel to hotel and you will need to look at the booking conditions for each hotel. Extra bed charges may apply for children.

What is the cancellation policy?
Each hotel will have their own individual cancellation policy which you can find displayed during the booking process. Please make sure that you check the cancellation terms for the hotel you wish to book before accepting our terms and conditions.

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